In EMS bullying and harassment are frequently misunderstood. Too often the behaviors of the bully are mistaken for teasing or joking, and the target of the bullying is seen as overly sensitive or thin skinned. This misunderstanding and lack of action leads to a toxic culture that drives people out the door feeling psychologically and emotionally injured. In this presentation you will learn how to create a culture of civility and to eliminate bullying in all its forms from your organization.
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